Smart Upsells — Room Upgrades, Early Check-in & Late Checkout
HiLucy Team·Updated 2026-04-17·1 min read
This feature is coming soon. We'll update this article when it's available.
HiLucy is developing smart upsell tools that automatically offer guests upgrades and premium options.
Planned Features
Automated Room Upgrades
- Offer room upgrades with real-time availability from your PMS
- Dynamic pricing based on demand
- One-click upgrade via the Guest Portal or WhatsApp
Early Check-in
- Let guests request early check-in based on room availability
- Configurable pricing (fixed fee or percentage of nightly rate)
- Automatic PMS synchronization
Late Checkout
- Guests can request late checkout directly
- Availability checked automatically against housekeeping schedules
- Revenue opportunity with minimal staff effort
Mobile Food Ordering
- In-room dining orders via the Guest Portal
- POS system integration for kitchen order management
- Scheduled ordering for breakfast and room service
Current Alternative
Today, you can create manual product upsells via WooCommerce for early check-in, late checkout, and other services. LucyAI will recommend them to guests when relevant.
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