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Categories
Getting Started
Set up your HiLucy account and begin managing your properties
Property Dashboard
Manage reservations, analytics, and property settings from the admin dashboard
Guest Experience
Online check-in, guest billing, security deposits, and the full guest journey
Communication & LucyAI
AI-powered guest messaging, WhatsApp integration, and automated communication
Guest Portal
The guest-facing web app — check-in, chat, explore, and book experiences
Activities & Experiences
Sell tours, services, and add-on products to enhance the guest stay
Room Service
Turn a menu into orderable items, charge to the room, and let Lucy take orders in chat
Integrations
Connect HiLucy with your PMS, channel manager, and third-party services
WiFi & Access
WiFi captive portal, guest connectivity, and smart access solutions
Payments & Billing
Stripe integration, security deposits, payment processing, and financial management
Operations & Tasks
Rental management, task automation, and operational workflows
What's New
Feature updates, release notes, and tips for getting the most out of HiLucy
Promoted Articles
- Welcome Package — Multi-step Check-in Welcome
- Rental Finder Overview
- AI extraction — turn a menu PDF into orderable items
- Kitchen — taking and fulfilling orders
- Menu Manager — building an orderable menu
- Rental Manager Overview
- Creating Your HiLucy Account
- Your First Guest Journey
- How LucyAI Works
- Cloudbeds Integration
- Stripe Integration Setup
- April 2026: Fee-Less Security Deposit System
Recent Activity
Communication & LucyAI
Welcome Package — Multi-step Check-in WelcomeGuest Portal
Rental Finder OverviewGuest Portal
Account and Trip ContinuityGuest Portal
Listing and Product DetailGuest Portal
Lucy Chat and Discovery