Room Pricing Models
A room type is priced per night, and the checkout day itself is free: a stay's nights are the number of days between check-in and check-out. From that starting point, two things shape what a guest pays, and one rule governs what the property pays HiLucy.
Flat vs per-person
Every room type uses one of two rate models, set in the room's edit dialog:
- Per room / night (flat). The nightly rate is charged once per night, regardless of how many guests stay. A $120 room for three nights is $360.
- Per person / night. The nightly rate is multiplied by the guest count each night. This is how real owners price dorm and shared rooms. A $20-per-person room for two guests over three nights is $20 × 2 × 3 = $120.
The rate model shows on each room card and in the guest-facing price ("/night" or "/person/night"). During onboarding, "per person" anywhere in the owner's pricing text sets the per-person model automatically; you can always change it in the edit dialog.
Length-of-stay tiers
A room can carry length-of-stay discount tiers so longer stays get a different per-night rate. Each tier is a rule of the form "at this many nights, adjust the rate this way." When a stay is quoted, HiLucy applies the highest tier whose night threshold the stay reaches, and the adjusted per-night rate then flows into the flat-or-per-person math above.
Tiers can move the rate in several directions:
| Tier type | Effect on the nightly rate |
|---|---|
| Percent decrease | Cuts the rate by a percentage (the common "weekly discount") |
| Percent increase | Raises the rate by a percentage |
| Price decrease | Subtracts a fixed amount |
| Price increase | Adds a fixed amount |
| Set | Replaces the rate with a fixed number |
Because the picker applies the single best-matching tier rather than stacking them, a 7-night discount and a 30-night discount coexist cleanly: a 10-night stay gets the 7-night rate, a 30-night stay gets the 30-night rate.
When a room has any tier configured, its guest-facing price shows a "from" prefix, signalling that longer stays may cost less per night.
What a quote adds up to
For a given stay, HiLucy works out:
- Nights — check-out minus check-in.
- Effective per-night rate — the base rate after the best-matching length-of-stay tier.
- Subtotal — per-night rate × nights, then × guests when the model is per-person.
- Deposit — the room's deposit, if one is set, held rather than charged.
- Total — subtotal plus deposit.
A room with no nightly rate can't be quoted or published; the rate has to be positive first.
How the property is billed for its rooms
Room pricing above is what your guests pay. Separately, the number of rooms a hotel lists is what the property pays HiLucy.
A hotel's plan is a monthly fee plus, on the paid plans, a fee for every room, and each plan also takes a percentage of guest payments:
| Plan | Monthly fee | Per room | Platform fee on guest payments |
|---|---|---|---|
| Free | $0 | none | 5% |
| Standard | $49 | $4.99 per room | 3% |
| Premium | $149 | $9.99 per room | 2% |
The billable room count comes from Cloudbeds first when it is connected, then from your published room types, then from the unit count on the listing profile. That is why keeping your Rooms list accurate matters twice over: it is both your sales catalog and, without Cloudbeds, your billing basis. You choose and manage the plan on Settings → Billing, which also shows where the room count came from. See Choosing Your HiLucy Plan.