Activities & Experiences Overview

HiLucy lets you offer activities, experiences, and add-on products to your guests through WooCommerce and Acuity Scheduling.

Product-Based Upsells

Using WooCommerce, you can create products that guests can purchase during their stay:

• Late checkout
• Extra cleaning
• Welcome packages
• Parking passes
• Rental equipment (bikes, surfboards, etc.)

Products appear in the Guest Portal and can be recommended by LucyAI during conversation.

Experience Scheduling (Acuity)

For time-based services, HiLucy integrates with Acuity Scheduling:

• Spa treatments and massages
• Guided tours and excursions
• Restaurant reservations
• Private experiences

See Acuity Scheduling for setup instructions.

How LucyAI Promotes Activities

LucyAI naturally recommends activities during guest conversations. When a guest asks "What should I do today?", Lucy searches your property's knowledge base and suggests relevant activities — with booking links.