Automated Messages
Pre-arrival, in-stay, and post-stay messaging
Welcome Package — Multi-step Check-in Welcome
Configure a sequence of WhatsApp messages that fire when a guest arrives — pick templates, add per-step delays, plug in listing tokens, preview live, and test before going live.
5 min read · Updated 2026-09-29Scheduled & Automated Messages
How HiLucy messages guests on its own: approved WhatsApp templates, automation rules, and where to see what was sent
3 min read · Updated 2026-09-25