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Manual Rental Entry Overview

HiLucy Team·Updated 2026-04-26·2 min read

The + New Rental button in the Rental Manager hero opens the Manual Rental modal — a single dialog for creating a complete booking when the guest doesn't go through the website (walk-ins, phone calls, social DMs).

When to use it

  • Walk-in: guest arrives at the shop and wants something now
  • Phone-in: guest calls and wants to reserve a future date
  • Channel-shift: a booking arrived through Instagram / WhatsApp and you want it in the system
  • Recovery: the public rental finder failed (rare, but it happens) and you need to manually reconstruct the booking

What the modal handles

In one dialog you set:

  • Selection mode — single product or category (auto-assign first available unit)
  • Dates — start / end date and time
  • Quantity — units (1..stock)
  • Customer — search existing or create new
  • Pricing — auto-calculated from rate × days × qty, with manual override; tier discounts and date adjustments apply automatically
  • Payment — method (cash / card / payment-link / bank), currency (USD / MXN with FX), status
  • Deposit — auto-set from product default, override allowed; collection method
  • Delivery — pickup or delivery, address override, lat/lng zone check
  • Add-ons — per-product checkboxes with quantity multiplier
  • Internal notes — for the team only, not sent to the guest

The two articles below

For depth, see:

Result

On save, the modal returns the booking ID. If the payment method was Payment link, the modal also shows the copy-able Stripe URL. Otherwise the booking is immediately visible in the Rentals tab.

Tip — single-product vs category

  • Single product mode: pick one specific product (e.g. "Honda Wave 110"). You assign a unit later via Assign Identifier.
  • Category mode: pick a parent category (e.g. "Scooters"). The modal auto-assigns the first available unit. Useful when the guest is non-specific ("just give me any scooter for 3 days").

See also

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