Admin Dashboard Overview

The HiLucy Admin Dashboard at admin.hilucy.com is your command center for managing properties, reservations, and guest operations.

Main Sections

Reservations

View all bookings across your properties. Filter by date, status, property, and guest name. Each reservation shows:

• Guest details and contact info
• Check-in / check-out dates
• Payment status and deposit verification
• Communication history with LucyAI

Analytics

Track your property's performance with real-time metrics:

• Occupancy rates
• Revenue and average daily rate
• Guest satisfaction scores
• AI conversation analytics

Listings

Manage your properties and room types. Configure:

• Room descriptions and amenities
• Pricing and availability
• Photos and media
• Security deposit amounts

Settings

Configure notifications, user accounts, integrations, and preferences.

User Roles

HiLucy supports multiple user roles:

• Owner — Full access to all settings and data
• Manager — Can manage reservations, listings, and view analytics
• Staff — Can view reservations and respond to guests

Getting Started

If you're new to the dashboard, start with Creating Your Account.