For Guests — Ordering
How guests browse the menu, add to cart, and pay (folio or checkout link)
Following your order
How guests track room-service orders — the /orders page, in-chat status updates, and what each status means.
3 min read · Updated 2026-04-26How guests order — the two paths
Guests can order from chat or from the /room-service page. Charges go on the room when a folio is open, otherwise a Stripe link is sent.
4 min read · Updated 2026-04-26