HiLucyHelp Center

Partners Tab Overview

HiLucy Team·Updated 2026-04-26·2 min read

The Partners tab is where the money side of your operations comes together — third-party services you've connected, your payout ledger, your affiliate URLs, and (for admins) the commission rules that govern revenue share.

What's inside

| Section | What it's for | |---|---| | Connectors | OAuth-connected services: Stripe, Cloudbeds, Acuity Scheduling, Google Calendar | | Payout ledger | Full transaction history (commissions, refunds, adjustments, withdrawals) and balance | | Affiliate links | Generate tracking URLs and QR codes for partner sharing | | Commission rules (admin only) | Define % or flat amounts per booking, with tier conditions — see Payout Ledger & Commissions for usage |

Who can do what

| Role | Can use | |---|---| | Site admin (manage_options) | Everything, including the Commission Rules editor | | Multi-vendor admin / vendor / owner (manage_woocommerce, listing_owner) | Connectors, Payout ledger (own), Affiliate links | | Staff (hilucy_staff) | View-only on payouts; cannot connect / disconnect services |

Daily glance

Most owners check Partners once or twice a week to:

  1. Confirm Stripe is healthy and primary
  2. Confirm Cloudbeds (if connected) is still authorised
  3. Eyeball the payout ledger balance
  4. Review any pending entries that need approval

If you see a connector with a red "Re-authentication required" badge, that's the only urgent action — fix it immediately so booking flow doesn't break.

See also

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