Cross-vertical Rentals and Activities
HiLucy isn't a hotel platform — it's a multi-vertical marketplace. Hotels, scooter rentals, dirtbike rentals, tours, restaurants, wellness classes — they all live in the same Rental Manager. This article explains how that works and what to expect when your account spans verticals.
The vertical model
Internally, every rentable thing is a WooCommerce product with a type:
rental— the canonical rental product (hotel rooms, scooters, kayaks)activity— bookable services (tours, wellness classes, dining experiences)
The Rental Manager surfaces rental products by default. The companion Acuity Scheduling integration handles activity products.
What "cross-vertical" looks like in practice
A KAN Tulum hotel guest can:
- Book the room (rental, listing-owned by KAN)
- Add a scooter rental from Ally / Rent a Scooter Tulum (rental, listing-owned by Ally)
- Book a yoga class on the property (activity, vendor = wellness instructor)
All three appear together in the Rental Manager Rentals tab if you're a KAN admin viewing the property's bookings.
How the finder surfaces multi-vertical inventory
The public-facing rental finder uses a unified vendor dropdown that pulls from both _rental_vendor and _activity_vendor postmeta. So when a guest searches Tulum, they see:
- Hotel rentals (KAN, other partner hotels)
- Scooter rentals (Ally)
- Activities (Acuity-driven yoga, tours)
ranked together in the search results.
Per-vertical specifics in Rental Manager
| Vertical | Quirks in the Rental Manager | |---|---| | Hotels | Cloudbeds dual-write often active (see Cloudbeds dual-write & rentals) | | Scooters / dirtbikes | Heavy use of Fleet tab for unit-level tracking, plate, odometer, fuel | | Tours / activities | Bookings flow through Acuity; you see them in Rentals but condition logging / handover is rare | | Restaurants / wellness | Typically activity products with capacity (per-class slots) rather than per-unit |
Vendor isolation
Even though products from many vendors share the same dashboard, each vendor only sees their own unless they have admin (manage_options or manage_woocommerce). The _rental_vendor / _activity_vendor postmeta on each product is what scopes the data.
The Ally Tulum lighthouse
The Ally / Rent a Scooter Tulum partnership (live April 2026) is the canonical example: every KAN Tulum guest gets automatic discovery of Ally's scooters via the finder's cross-vertical owner dropdown, and every booking pays Ally a share via Affiliate Links & Revenue Share.
This is the model HiLucy is generalising — every property that joins the platform automatically extends discovery for every other vendor in its area.